2. Use of data
Information collected and the purposes for which it is collected
We collect personal information of our users in two ways:
- through registration and information that we request that you enter on certain pages on the website; and / or
- through cookies (for more information about cookies, please see below).
We may ask you for your name, age, street address, city, postcode, mobile telephone number, email address, comments, suggestions or other information relating to our website, our products or services, or the company. [In addition, other specific types of information may be requested in connection with contests, sweepstakes, other promotional offers or other marketing efforts. Our purpose in gathering this personal information is to:
- contact you to notify you that you have been selected as a winner of a contest or sweepstakes;
- send you details if you are a winner of or to confirm your entry to future competitions or events
- or send you current mailings or other marketing information about Wandering Whistler and our companies in which we think you would be interested through email / mail / SMS messaging (if you have given us permission to do so when you have registered with us.)
Wandering Whistler and its agents will retain your personal information only as long as necessary for fulfillment of the purposes described above or as required by law.
You will be able to unsubscribe from receiving marketing information from us, by simply texting back “stop” or emailing back “unsubscribe” at any time to any text marketing message or by following the ‘unsubscribe’ link in the e-mail marketing we send to you. Alternatively, you may send us a request using the contact details at the bottom of this policy.
Please note that if you opt not to receive promotional messages from us, we will still continue to send you information that relates to any account you may hold with us, or any business relationship you may have with us, such as a request you have made for or about our goods and services (such as transactional messages about sweepstakes in which you may have entered).
3. User Rights
As a user you have the right to request information on the data we store concerning you as well as the purpose of storage. In addition, you have a right to demand that incorrect data are being corrected and data which are inappropriate or no longer needed are being deleted. You also have the right to request from us to restrict the processing of your data as well as the right to data portability. If personal data is collected and processed for the legitimate purposes of the services provided by Wandering Whistler you have the right to object, on grounds relating to your particular situation, at any time to processing of personal data. We will no longer process the personal data unless we demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of you or for the establishment, exercise or defense of legal claims. For information, requests and suggestions regarding data protection, please do not hesitate to contact us using the contact details at the bottom of this policy.
Cookies are small pieces of data being placed on the hard drive of a visitor’s device. With the help of cookies you can store information for a certain period of time and identify the user’s device. For a better user guidance and an individual representation of performance we use permanent cookies. We also use so-called session cookies which are automatically deleted once you close your browser. You can set your browser to inform you of the potential downloading of cookies, thus ensuring that the usage of cookies is transparent.
5. Website Tracking Technologies
We are processing your personal data for the legitimate purposes of optimizing our website and analyzing your use of the website. The personal data will be erased when they are no longer necessary for the original purpose for which they were collected.
6. Social Media Plug-ins
We place various social media buttons on our website in the form of a link. Following are the social media buttons used but not limited:
Please be aware that by visiting a website which integrates social media plugins, certain data (your current IP address, visited sites, the date and time the website etc.) is forwarded to these social media services even if you are not registered with these services.
If you are already logged into the social media service when you click on the social media button, the social media service may also use this data to identify your user name and possibly even your real name. We have no control over the extent, nature and purpose of such data processing by the social media service. Please note that the social media service is perfectly capable of using this data to create pseudonymized and even individualized user profiles.
We leave it up to you on whether you want your personal data to be forwarded to social media services by using the so-called 2-Click-Method. The 2-Click Method refers to a technique of protecting consumers’ identity where a social media button appears on a website. The 2-Click system uses static links that require the social media buttons to be “activated” by a user before any data is transferred to the social media server. A button is activated with the first “click”. Once it has been activated, the social media service has access to all the above-mentioned information. The user will, with a second “click”, be able to interact with the website using his or her profile on the activated social media platform, e.g. by sharing or liking a post.
You can find further information about data protection regarding Facebook at https://www.facebook.com/policy.php, regarding Twitter at https://twitter.com/privacy?lang=de and regarding Instagram at https://help.instagram.com/155833707900388.
7. Contact Form
When you are using the contact form to get in touch with us, we only collect and process your name, your email address and your questions and comments.
You are free to give us more information.
We are processing your personal data for the legitimate purposes of replying to you and staying in touch with you. The personal data will be erased when they are no longer necessary for the original purpose (replying to your raised questions and comments).
8. Security Measures
We adopt technical and organizational measures to protect your data as comprehensively as possible. In addition to the commitment of our employees to secrecy and a careful selection and monitoring of our service providers, we also secure our operating environment adequately.
To protect your data against unwanted access, we use data encryption. Data collected from this website will be passed between your computer and our server and vice versa via the internet using data encryption in transit technology by using 256-Bit TLS (Transport Layer Security) encryption. If the connection is encrypted the ‘lock’ symbol on your browser status list will show as locked, and the address line will start with “https://”. We will not use encryption if you exchange only generally available information with us. Data stored in our database is encrypted using data encryption in storage technology by using 256-Bit AES encryption.
9. “Do Not Track”
“Do Not Track” is an opt-in browser setting that enables users to opt out of tracking by websites they do not visit, including analytics services, advertising networks, and social platforms. You can adjust the settings on your browser and opt-in to “Do Not Track”. Once you have done this, a “Do Not Track” request will be sent when you access a website from your browser, and your user activity is no longer tracked.=
10. Legal Drinking Age
This website is not intended for individuals under the legal drinking age. Therefore, we perform age checks upon visiting the website. If we later learn that an individual under the legal drinking age has provided us with personal information, we will delete it.
11. Transfer to third parties
We may disclose your personal information to third parties such as our professional advisers, our external and internal service providers that provide services to us (such as distribution of newsletters, IT hosting and market research). We may disclose your personal information for the purposes set out above and only for specific purposes according to the relevant data protection laws. Those service providers are bound to process your personal data only on our strict instructions and when they can offer adequate technical and organizational measures to protect your data.
We may also disclose your personal information if it is required or authorized by law, where disclosure is necessary to prevent a threat to life, health or safety, or where we are otherwise permitted by the relevant data protection laws.
12. Special Note to International Users
13. Contact Us
If you have questions, comments or complaints regarding the processing of your personal data, please send us a detailed message to:
We will make every effort to resolve your concerns.
You can also contact us in writing at:
125 W 24th Street
New York, NY 10011
If you are concerned that we have not complied with your legal rights or applicable data protection laws, you may bring a complaint internally through our complaints process or, if you live in the European Union, you may decide to make a formal complaint with the Data Protection Authorities of your country of residence.
We will deal with complaints as follows:
Step 1: Let us know
If you would like to make a complaint, you should let us know by contacting us using the contact data provided above.
Step 2: Investigation of complaint
Your complaint will be investigated.
A response to your complaint will be provided in writing within a reasonable period (one month in principle, but we may inform you should we need more time to process your request).
Step 3: Contact Data Protection Authority
We expect that our procedures will deal fairly and promptly with your complaint. However, if you remain dissatisfied, you may also contact the Data Protection Authority at your country of residence (only people residing within the EU).